Greenmark, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, purchase our products or services, or interact with us in any other way. By using our website or services, you agree to the collection and use of your personal data as described in this policy.
1. Information We Collect
We collect two types of information: personal information and non-personal information.
1.1 Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit/debit card details)
- Any other information you voluntarily provide us
1.2 Non-Personal Information
We may also collect non-personal information about your usage of our website, such as:
- Browser type
- Device type
- IP address
- Operating system
- Pages visited on our website
- Referral source
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your orders and deliver products to you
- To communicate with you regarding your orders, inquiries, or customer support
- To send promotional emails or newsletters (if you’ve opted in)
- To improve our website and services based on your usage and feedback
- To process payments and protect against fraud
- To comply with legal obligations and enforce our Terms and Conditions
3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure payment gateways, encryption, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We will not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party vendors who assist with our business operations, such as payment processors, shipping companies, and email marketing services. These vendors are only permitted to use your information to perform services on our behalf.
Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or to protect our rights, property, or safety, or the rights, property, and safety of others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to remember your preferences and improve functionality. You can disable cookies in your browser settings, but this may affect your ability to use certain features on our website.
6. Your Data Rights
You have the right to:
Access the personal information we hold about you
Correct any inaccurate or incomplete information
Request that we delete your personal information, subject to certain exceptions (such as if we need to retain it for legal reasons)
Opt-out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
Greenmark
Address – Plot No. 1, First Floor, Kh.No. 80/15, Village Ghevra, New Delhi, 110041
Toll Free No – +91 9266387474 /+91 9266387373
Email – sales@mygreenmark.com