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Welcome to Greenmark! Please read these Terms and Conditions carefully before using our website or purchasing our products and services. By accessing or using this website, you agree to be bound by these Terms and Conditions and any applicable laws or regulations. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

1.1 These Terms and Conditions govern the use of the Greenmark website and the purchase of any products or services offered by Greenmark.
1.2 Greenmark reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.

2. Products and Services

2.1 Greenmark offers products related to electric vehicles (EVs), batteries, inverters, motors, controllers, and solar solutions.
2.2 The images and descriptions of products on the website are for general informational purposes only. Actual products may differ slightly in appearance, color, or specifications.
2.3 Greenmark reserves the right to modify product availability, prices, and features at any time.

3. Orders and Payment

3.1 By placing an order on the Greenmark website, you are making an offer to purchase the selected products or services. Greenmark reserves the right to accept or reject any order at its sole discretion.
3.2 Payments must be made in full at the time of purchase. We accept various payment methods, including credit cards, debit cards, and online payment systems.
3.3 All prices are listed in [Currency], and any applicable taxes or shipping fees will be added at checkout.

4. Shipping and Delivery

4.1 Greenmark ships products to the designated delivery address provided by the customer during the order process.
4.2 Estimated delivery times may vary based on location and product availability. Greenmark is not responsible for delays caused by external factors such as postal service disruptions, weather conditions, or customs procedures.
4.3 The customer is responsible for ensuring that the delivery address provided is accurate and complete.

5. Returns and Refunds

5.1 Greenmark offers a return and refund policy for certain products, subject to the conditions outlined below.
5.2 To be eligible for a return, the product must be unused, undamaged, and in its original packaging.
5.3 Returns must be initiated within [X] days from the date of delivery.
5.4 Greenmark will issue a refund to the original payment method after the product is returned and inspected.
5.5 Shipping costs for returned products are the responsibility of the customer, unless the return is due to an error on Greenmark’s part.

6. Warranty and Product Support

6.1 Greenmark products come with a manufacturer’s warranty covering defects in materials and workmanship. The warranty period is specified on the product page or packaging.
6.2 For warranty claims or product support, customers should contact Greenmark’s customer service team.
6.3 The warranty does not cover damages caused by misuse, accidents, or unauthorized repairs.

7. Intellectual Property

7.1 All content on the Greenmark website, including text, images, logos, graphics, and designs, is the intellectual property of Greenmark and is protected by copyright, trademark, and other intellectual property laws.
7.2 You may not use, reproduce, or distribute any of the content on the website without prior written permission from Greenmark.

8. Privacy and Data Protection

8.1 Greenmark respects your privacy and is committed to protecting your personal information. For details, please refer to our Privacy Policy.
8.2 By using the website and placing an order, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.

9. Limitations of Liability

9.1 Greenmark will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
9.2 We do not guarantee the accuracy or reliability of the content on our website, and Greenmark is not responsible for any errors or omissions.
9.3 In no event shall Greenmark’s liability exceed the total amount paid by the customer for the product or service in question.

10. Indemnification

10.1 You agree to indemnify and hold Greenmark, its officers, directors, employees, and agents harmless from any claims, damages, or expenses arising out of your use of the website or your breach of these Terms and Conditions.

11. Governing Law

11.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
11.2 Any disputes arising out of or in connection with these Terms and Conditions shall be resolved in the courts of New Delhi India .

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Greenmark

Website : www.mygreenmamrk.com
Address : Plot No. 1, First Floor, Kh.No. 80/15, Village Ghevra, New Delhi, 110041
Toll Free No : +91 9266387474 /+91 9266387373
Email : sales@mygreenmark.com